Dr. Reshma Mallya
Founder & CEO, Sutros
Healthcare strategist, dentist and entrepreneur working at the intersection of healthcare, patient behaviour, communication and systems.
Know more about Dr. Reshma MallyaA Sutros product
High-value patient journeys shouldn’t depend on follow-up calls.
Sherpa Pulse helps speciality practices stay connected with patients from treatment recommendation to recovery.
Simple for the team. Familiar for the patient. Smarter in the background.
Why Sherpa Pulse
Built around how doctors already work.
No one needs another bulky system. Sherpa Pulse is designed to feel familiar, intuitive and easy to use — for both care teams and patients.
WhatsApp-like interface
Conversations happen where patients already are — no new app to learn.
Voice-first interactions
Speak a quick note between patients instead of typing long updates.
An assistant in the background
Quietly organises what was said so nothing important slips away.
Simple patient journey view
One calm view of where each patient is right now.
Easy team follow-up
The team sees what needs a nudge today, without digging through chats.
Works with real clinic workflows
Shaped around how your practice already runs its day.
Patients need support between consultations.
- That’s where delays happen.
- That’s where doubts grow.
- That’s where preparation gets missed.
- That’s where patients can quietly drop off.
Sherpa Pulse helps practices stay present through those moments.
The journey, simply
Specialities
Built for high-value journeys.
Dentistry
Multi-visit and implant journeys
Aesthetic Procedures
Consideration, prep and aftercare
Fertility
Long, emotionally sensitive cycles
Urology
Complex surgical pathways
Other speciality care
Any high-value journey with steps
Especially when the journey involves multiple steps, patient hesitation, preparation before treatment, recovery and follow-up, and high-value decisions.
How it helps
Less chasing. More clarity.
Sherpa Pulse helps the team stay on top of patient journeys without constantly checking old messages, spreadsheets and follow-up lists.
A simpler experience for the patient
A clearer one for the care team
Quietly helpful
AI that works quietly in the background.
Sherpa Pulse can help:
- organise patient information
- make voice notes useful
- summarise what matters
- surface important signals
- support follow-up
- reduce repetitive work
Clinical decisions stay with the doctor.
Founders
Made for healthcare. Not adapted to it.
Sherpa Pulse is being built around real speciality-care journeys — not generic CRM workflows.
Dr. Ashwin Mallya
Medical Co-founder, Sutros
Uro-oncologist and robotic surgeon bringing real clinical insight into how complex patient journeys actually unfold.
Know more about Dr. Ashwin MallyaYour patients already use WhatsApp. Your team already uses voice. Sherpa Pulse brings the journey together.
A short walkthrough built around your speciality and your patient journey.